Asha Beta

Our Mission: Connecting families to each other, and to care. 

Asha is an AI-powered remote care application that empowers the elderly to age in place more effectively, while keeping loved ones and care team members informed. 

Consumer Pain Points: 

• Unfamiliarity with providers in the area
• Difficulty easily contacting care team
• Weak medication compliance
• Difficulty finding care related services nearby
• Absence of caregiving community to share/receive tips
• Patients’ lack of engagement with their own health
• Difficulty organizing medications/doses
• Complex appointment schedules
• Unawareness of patients’ daily mental state
• Fragmented care coordination
• Unconsolidated health data reports
• Patient isolation

How We Help:

• Remote patient monitoring through daily conversations with our AI
• Improving medication compliance through reminders
• Facilitating care coordination through communications portal
• Increased access to care through network of 3rd party service providers
• Non-clinical triaging to appropriate care team members through care directory
• Social support services through daily check-ins, jokes, and audio/video calling to loved ones
• Reducing hospital readmissions & unnecessary doctors/ER visits through preventative health predictions & recommendations
• Increasing quality of life through access to 3rd party services, including: laundry, meal planning & delivery, transportation, professional caregiving, exercise programs, and telehealth visits
• Increased patient engagement through telemedicine visit facilitation
• Deeper understanding of how home care is being managed through AI based conversational analysis for insight-driven care plan iteration
• Learning Personal Health Record for each patient for lessened fragmentation
• Integration with 3rd party IoT devices & data reports for synonymized health data

Our Goal for the Beta: To gain valuable insights from our users on whether or not we are adequately addressing their pain points. 

Timeline:

Week One	Week Two	Week Three
+ 10 people 10 total	+ 10 more people 20 total	+ 10 more people 30 total

Cost Structure

• No cost to participate in beta

Beta Criteria: 

• Patient:
  • US Based
  • Proficiency in English
  • Age 65-85
  • Ability to use iPhone
  • Strong verbal communication skills
  • Managing early-stage dementia, hypertension, diabetes, heart disease, behavioral issues, Parkinson’s disease, early state Alzheimers
• Caregiver:
  • Age 45-65
  • Tech savvy

Disqualifications:

• Lack of proficiency in iOS usage
• Lack of proficiency in English(American)
• International users

Beta Feature Set: 

The beta program includes web-based registration, and access to our iOS mobile application, which includes the following features and any new incorporations.

• Medication reminders
• Health & Wellness appointment reminders
• Care coordination between family members
• Click-to-call feature to transfers calls to mobile phone
• Care directory
• Integration with Alexa
• GPS tracking
• Accessible medical data reports

Assumption	KPI
High lovability	# of App Opens per Day
Care Directory feature is more valuable than standalone calls	# of Audio/Video Calls per Day
Access to care is an unfilled need	# of Health Questions/Symptoms per Day
Medication reminders feature is valuable	# of Medication Reminders per Day
Medication reminders can increase medication compliance	% of Medication Reminders confirmed as Taken
Access to care is an unfilled need	# of Calls to Care Team per Week
Social support services are an unfilled need	# of Calls to Family per Week
Voice interface is valuable to elderly users	Ratio of Voice to Touch Usage
Caretakers feel an increased peace of mind with Asha usage	Caretaker Survey: Peace of Mind
Patients want to use Asha and can use it easily	Patient Survey: Ease of Use
MVP feature set is valuable enough as a standalone product	Ratio of Usage by Feature
The defined user interface is easy to use	# of Contact Us Outreaches
Users experienced few problems with user interface	# of Tickets by Feature
Users are comfortable with a mobile app interface	# of Mobile app logins per Day

Roll Out Process:

• Personal link sent out to each beta user for registration

Future features may include:

• Integration with 3rd party devices
• HIPAA-Compliant Provider portal for patient insights
• Integration with 3rd party service providers
• Integration with US health insurance provider platforms
• Electronic health record integration
• Wellness services directory
• Incorporation of multi-language capability
• Health predictions and auto calendar appointments